Gaming at all jili is meant to be fun — a form of entertainment, not a way to earn money or escape problems. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control.
At all jili, we believe that online gaming is one of the most exciting forms of entertainment available to Filipino players today. Whether you're spinning the reels on your favorite slot, joining a live bingo session, or watching the table tennis odds shift in real time — it's all about the thrill of the game.
But we also know that for some players, what starts as casual fun can become something harder to manage. Problem gambling is a real concern in the Philippines, and all jili takes that seriously. That's why we've invested in a comprehensive responsible gaming framework that gives every player the tools, information, and support they need to keep their gaming healthy and enjoyable.
This page outlines everything all jili does to promote responsible gaming — from the practical tools built into your account, to the warning signs you should watch out for, to the steps you can take if you ever feel like things are getting out of hand. We're not just ticking a compliance box here. This is a genuine commitment to the wellbeing of every player on our platform.
Every all jili account comes with these tools — no need to call support, no waiting period. Access them directly from your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your all jili account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Set a maximum session duration so the platform automatically logs you out after a defined period. You can also enable session reminders that pop up every 30, 60, or 90 minutes to let you know how long you've been playing — a simple but effective reality check.
Request a temporary or permanent self-exclusion from all jili at any time. During a self-exclusion period, your account is locked and you will not receive any promotional communications. This is one of the most powerful tools available to players who need a break.
Not ready for full self-exclusion? A cooling-off period lets you pause your account for a shorter duration — 24 hours, 7 days, or 30 days. Your account is temporarily suspended, giving you space to step back without permanently closing your profile.
Define the maximum amount you're comfortable losing in a given period. Once your loss limit is reached, all jili will prevent further wagering until the limit period resets. This tool helps you stay within a budget you've set for yourself in advance, not in the heat of the moment.
Enable periodic on-screen notifications that display your current session duration and net wagering activity. These gentle reminders help you stay aware of how long you've been playing and how much you've spent — keeping you grounded and in control throughout your session.
Problem gambling doesn't always look obvious — it can creep up gradually. Being honest with yourself about these warning signs is the first and most important step toward getting help.
If you recognize three or more of these signs in yourself or someone you care about, we strongly encourage reaching out to a professional support service.
Chasing losses — Continuing to play or increasing bets in an attempt to win back money you've already lost, rather than accepting the loss and stopping.
Gambling with money you can't afford to lose — Using funds meant for rent, groceries, bills, or other essential expenses like tuition or GCash load for daily needs.
Lying about gambling — Hiding your gaming activity from family members, friends, or colleagues, or downplaying how much time or money you spend on it.
Neglecting responsibilities — Missing work, school, or family obligations because of time spent gambling, or feeling irritable and restless when you're not playing.
Borrowing money to gamble — Taking out loans, borrowing from friends or family, or using credit cards specifically to fund your gaming activity.
Inability to stop — Repeatedly trying to cut back or stop gambling but finding yourself unable to follow through, even when you genuinely want to.
Using gambling to escape — Turning to gaming as a way to cope with stress, anxiety, depression, loneliness, or other emotional difficulties rather than as entertainment.
Self-exclusion is one of the most effective tools for players who feel they need a break from gaming. At all jili, we've made the process as straightforward as possible — no lengthy forms, no waiting for approval. Here's how it works:
You can request self-exclusion at any time through your account settings or by contacting our support team directly.
Log in to your all jili account and navigate to Account Settings > Responsible Gaming.
Select Self-Exclusion and choose your preferred duration: 30 days, 90 days, 6 months, 1 year, or permanent.
Confirm your request. Your account will be locked immediately. You will not be able to log in or receive promotional messages during the exclusion period.
Need help? Contact our 24/7 live chat support and our team will process your self-exclusion request right away — no questions asked.
Permanent self-exclusion cannot be reversed. Temporary exclusions cannot be shortened once activated.
Ask yourself these questions honestly. If you answer "yes" to several of them, it may be time to use one of all jili's responsible gaming tools or seek professional support.
Answer honestly — this is for your own awareness only.
Do you spend more time or money on gaming than you originally planned?
Have you ever felt guilty or ashamed about how much you gamble?
Do you find yourself thinking about gambling even when you're doing other things?
Have you ever borrowed money or sold something to fund your gaming?
Has gambling ever caused problems with your family, work, or finances?
Do you feel restless or irritable when you try to cut back or stop?
If you answered yes to two or more questions, consider setting deposit or time limits on your all jili account, or speak with a professional counselor. You are not alone — help is available in the Philippines.
all jili supports the responsible gaming initiatives of PAGCOR and encourages players who need help to reach out to professional services.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for Filipino players. PAGCOR's framework includes player protection guidelines that all licensed operators are required to follow. Visit the PAGCOR website for more information on their responsible gaming initiatives and player support resources.
If you or someone you know is struggling with problem gambling or related mental health concerns, the Philippine Mental Health Helpline is available. The National Center for Mental Health (NCMH) Crisis Hotline can be reached at 1553 — available 24 hours a day, 7 days a week, for free from any Philippine network.
Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery program for individuals affected by problem gambling. Meetings are held in Manila, Cebu, Davao, and other major cities. Their program has helped thousands of Filipinos regain control of their lives. Contact them through their local chapter for meeting schedules and support.
Philippine law requires that all casino-style gaming participants be at least 21 years of age. all jili enforces this strictly. During registration, all players must confirm their date of birth. We conduct KYC (Know Your Customer) verification on all accounts, which includes documentary proof of age. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has registered on all jili, please contact our support team immediately.
all jili is a form of entertainment — like going to the cinema or watching a PBA game. The house always has a mathematical edge, which means gambling should never be viewed as a reliable source of income. Set a budget before you play, treat any winnings as a bonus, and never chase your losses. The moment gaming stops being fun, it's time to take a break.
A good rule of thumb: only ever gamble with money you can comfortably afford to lose. If you're dipping into your GCash savings, your BDO account for bills, or borrowing from family in Cebu or Davao just to play — that's a sign to stop and reassess.
all jili uses behavioral analytics to identify players who may be showing signs of problem gambling — such as significantly increased deposit frequency, extended session durations, or rapid loss-chasing patterns. When our systems flag a concern, our responsible gaming team may reach out proactively to check in and offer support tools.
We also maintain a strict policy against targeting vulnerable individuals with promotional offers. Players who have activated responsible gaming tools or who are in a cooling-off period are automatically excluded from all bonus and promotional communications.
All all jili customer support staff receive training in responsible gaming awareness. They are equipped to recognize the signs of problem gambling in player interactions and to respond with empathy, appropriate information, and referrals to professional support services when needed.
Gaming at all jili is best when it's fun, controlled, and within your means. Sign in to your account to set your limits, review your activity, or take a break whenever you need one. Remember: 21+ only, and always play responsibly.
Must be 21 or older to play. Please game responsibly. If gambling stops being fun, seek help.